Introduction

Sefton Park Palm House Preservation Trust ("Palm House" or "we" or "us" or “our") respects the privacy of everyone who visits this site. Please read this Privacy Policy of www.palmhouse.org.uk carefully so that you can understand how we collect and use the personal information which you provide to us.

For the purposes of this policy, "this site" means the www.palmhouse.org.uk web site.

Information supplied to this site will be treated with respect and in accordance with all applicable UK Data Protection legislation currently in force.

Information will only be used by us for the purposes to which you have agreed.

Unless agreed by you, information supplied will not be given to any third party except to comply with the law or to protect the safety of the Palm House employees, third party employees or members of the public.

Who is responsible for the personal information collected on this site?

Sefton Park Palm House Preservation Trust controls the personal data collected on this site.

Special Notice - if you are under 12 years old please read this section

If you are under 12 years old please do not send us your personal information (for example, your name, address and email address). If you are under 12 years old and you wish to ask a question or use this site in any way which requires you to submit your personal information please get your parent or guardian to do so on your behalf.

What information do we collect and how do we use it ?

IP Address

An IP address is a data structure understood by the Internet, which uniquely identifies your computer so that information can be sent to you so you can view Web Pages.

We use your computer's IP address to help diagnose problems with our server, and administer our website.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive when you visit some web sites. We use cookies to customise visits to the website to your individual preferences, helping us provide you with the best possible service. Most major websites use cookies and their use is standard on the Internet. You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies, but this may mean you are not able to utilize some features of this site.

Registration

Should you wish to contact Sefton Park Palm House, or purchase products from the site, you may be asked to give us your personal details such as name, address, email address. This information may then be used to contact you about information and services on our site in which you have expressed an interest or to respond to your queries or requests or to process an order from you. Should you not wish to receive such information from us, please let us know at info@palmhouse.org.uk

Non-personal information

We may collect non-personal information about you, such as the type of internet browsers you use or the web site from which you may have linked to this site. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Links

This website may contain links to other sites. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every new website you may link to from this site. This privacy statement applies solely to information collected by this website.

Contests, Competitions, Surveys

Occasionally, we may run surveys or contests on our website which will require you to submit information. Participation in these surveys or contests is completely voluntary. Information requested is usually just a name and/or email address but may include contact and demographic information (such as postcode, age group). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Palm House GuestbookShould you post a message to our Guestbook page on this site, please be aware that whatever personal information is contained within it may appear on the site. Your name, age may also appear.

Any information we collect from your messages will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties' through the Guestbook. Please be careful about what personal information you disclose in this way.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please therefore check our privacy policy on a regular basis.

Keeping our records accurate

We would like to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below. There is an administration charge of £10 for this service.

If you have any further questions or wish to contact us

Sefton Park Palm House Preservation Trust, Sefton Park, Liverpool L17 1AP.

Telephone: +44 (0)151 726 9304 Fax: +44 (0)151 726 2419

Or we can be reached via e-mail at info@palmhouse.org.uk